FAQ.
If your question does not appear on our Frequently Asked Question page, please call or email us and we will get back to you right away!
No, while there is the chance you may train next to one of our professional athletes, TCBOOST has the programs designed for every athlete regardless of your age, sport, or playing level.
We understand that our clients may need to miss a class for a variety of reasons and we will do our best to be flexible and accommodate those occasions. With a maximum group registration size of nine athletes, we ask that if an athlete needs to miss a scheduled group training session you provide us as much advance notice as possible so that we can offer the spot to another client.
Missed classes may be made up in another class time/day if there is space available. Call or email the office to confirm availability.
If a missed class or classes can not be made up within the current session, you will have a class credit ($55 per High School class and $40 for Jr. High and Youth) towards your next purchase at TCBOOST. The value of any unused classes is good for six months from the date of purchase.
Absolutely, we have a wide variety of payment options when it comes to our programming. Depending on the training that you are looking for we can prorate the cost of our Athletic Development Programs to fit your schedule or we offer a free session with the purchase of a ten pack of private training.
Our training sessions can last anywhere from 60-90 minutes based on the type of programming you decide to purchase.
We understand that finding time to train is difficult with everything else going on in the average family’s daily schedule, but to become a better athlete training is vital. It may be an extra commitment, but it is a valuable commitment that will yield great results. At TCBOOST we try to be as flexible as possible in our training schedule, even coming in on Sunday’s if need be.
There is parking available in front of TCBOOST and there is also a secondary lot available a few hundred feet down from the facility.
Our hours are: Monday – Friday 6 am – 9 pm, Saturday 8 am – 5 pm, and Sunday is by appointment
No cleats are needed, just wear tennis shoes with good lateral support.
Each class on our online schedule will include a Sign Up button that permits you to reserve a spot. You will need an online account with us through our Mindbody software. Setting up an account only takes a moment and needs to be done just once. Many of you already have an account*.
The coaches will keep attendance and sign you in to your class.
You will have up to 24 hours prior to the class time in which you can cancel or change your reservation online without using a class payment. If the class doesn’t fill, we will not use one of your payments. If, however, the class fills entirely and you did not cancel 24 hours ahead of time, we will subtract a class form your account. Seems fair, yes?
We will be using a wait list option and you can be notified if a space opens up. Also, as classes fill we will be looking to schedule additional sessions.
We are always happy to help you! You can call or email us anytime and we will take care of everything.
If you have ever purchased a class pack or series online you already have an account, however, in order to use the online scheduling, you will need to have separate accounts for each athlete in your family.
In order to buy services for your child(ren) through the TCBOOST app, you will need to create separate login information for each athlete, including yourself. You may use your own email address for as many accounts as you need, but you must use a unique password for each child.
- Open the app and select Log In
- Select Create Account
- Enter your athlete’s first and last names
- If your child has previously trained at TCBOOST, you will see his/her name after you select continue. You will be prompted to enter your password. If you have forgotten your password it can be sent to you. You may log in from that screen.
- If your athlete’s name is not listed, select Create Account.
- You will need to repeat this process for each athlete.
Whether you use our new TCBOOST app or prefer to use your computer, the software will permit you to sign up for as many sessions as you have paid for. For example, if you want to book every Tuesday and Thursday for the next 8 weeks, you will need to have paid for at least 16 sessions.
Many families choose to have their athletes “share” a package. You will need to call us so that we can set that option up for you.
Please note that you can also buy and book private, semi-private and custom group training online.